3CX Pro 16SC Annual License in Dubai, UAE
Give your business a modern software-based phone system with capacity for up to 16 simultaneous calls and the professional features needed for queues, reporting, CRM-connected workflows, mobile users and multi-location communication. This annual PRO subscription is designed for organizations that have outgrown basic PBX functionality and want stronger visibility and customer-service control while keeping license sizing focused on concurrent call usage rather than a simple per-user fee model.
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Quick Product Information
3CX
PRO
16 simultaneous calls
Annual
Up to 80 under current 3CX guidance
3CX Hosted, self-hosted cloud or on-premise
Growing companies, service teams, branches and call handling departments
Confirm call concurrency, renewal status and deployment before quote
Fast Decision Summary for Business Buyers
The most important sizing question is not how many employees you have, but how many calls are likely to be active at the same time. A company may have many extensions yet only a smaller number of concurrent calls during normal operation. The 16SC tier therefore suits organizations whose busy periods remain within sixteen simultaneous internal and external calls and whose user count remains within current license guidance.
Growing offices that need professional call handling, queues, dashboards, reports and CRM-connected workflows.
Capacity is based around simultaneous calls, helping buyers size the system around real communication demand.
Peak calls, extension count, SIP trunks, hosting choice, CRM, phone models, recording policy and renewal date.
License sizing, migration planning, quote preparation, endpoint matching and deployment coordination.
Product Overview
A business phone system is no longer just a switchboard that connects extensions. Modern teams expect calls, chat, video meetings, mobile access, contact-center tools, customer information and reporting to work in a connected environment. The 3CX PRO edition is designed around that reality. It provides a software-based PBX and communications platform that can be used with SIP trunks, supported IP phones, web clients and mobile applications while giving administrators centralized control of users, routing, queues and business communication policies.
The 16SC annual license defines the number of simultaneous calls the system can handle under the license. In 3CX terminology, simultaneous calls include active internal and external calls, so sizing should be based on the busiest realistic period rather than only the number of desks or registered users. Current 3CX published guidance associates the 16SC size with a maximum of up to 80 extensions. That does not mean every 80-user organization automatically needs this license, and it does not mean sixteen calls will always be enough. A customer service team with heavy inbound traffic may need more call capacity than a professional-services company with the same headcount.
PRO sits above basic calling requirements by adding stronger call-center and productivity capabilities. Current 3CX information highlights advanced queue strategies, real-time wallboards, supervisor dashboards, scheduled reports, custom call analytics, CRM integrations, hot desking, remote office support, messaging options and video conferencing. These capabilities matter to businesses that need to measure customer response, integrate communication with sales or support records, give supervisors visibility into live operations and support staff who work from different locations.
For UAE buyers, the practical buying process includes more than purchasing an annual key. The SIP trunk, hosting model, DNS and network readiness, firewall policy, supported endpoints, extension plan, business hours, call queues, IVR structure, recording requirements, CRM platform and administrator responsibilities all influence the final deployment. FourTeck.com can help turn these requirements into a structured quotation and implementation plan so procurement teams can compare the correct license and supporting components rather than choosing only by model name.
Key Business Benefits
◆ Capacity Based on Real Call Activity
Sizing around simultaneous calls lets businesses focus on peak voice usage instead of automatically licensing every user as a separate seat. This can make budgeting easier when many employees need extensions but only a portion are on active calls at the same time.
◆ Stronger Customer Call Handling
Advanced queues, callback workflows, SLA visibility, wallboards and supervisor functions help service teams distribute calls more effectively and understand where callers are waiting, abandoning or receiving slower responses.
◆ Better Management Information
Scheduled reports, call analytics and queue statistics give managers a clearer view of call volumes, agent activity and service patterns. The goal is not simply to collect data, but to identify staffing, routing and response improvements.
◆ CRM-Connected Workflows
Supported CRM integrations can connect incoming communication with customer records, helping sales and service users recognize callers, journal activity and reduce the need to manually search for account information during each interaction.
◆ Flexible Deployment Choices
Organizations can evaluate 3CX-hosted, self-hosted cloud and on-premise approaches. This flexibility supports different preferences for infrastructure control, internal administration, cloud policy, migration and operational responsibility.
◆ Mobile and Remote Work Support
Web and mobile clients allow staff to work with the business phone system beyond the physical desk. This supports sales staff, managers, field users and distributed teams while keeping business communication separate from personal calling identities.
Product Highlights
Supports up to sixteen simultaneous active calls under the selected annual subscription.
Current 3CX sizing guidance lists a maximum of 80 extensions for the 16SC tier.
Queue strategies, wallboards and customer-service controls support structured inbound call handling.
PRO provides monitoring functions such as listen, whisper and barge for suitable supervisor workflows and policy-compliant use.
Detailed reporting helps teams track calls, queue performance and service levels; some advanced reporting integrations are available from PRO 16SC upward.
Business calling can be combined with chat, mobile apps, supported messaging channels and video collaboration according to the current edition feature set.
Features can evolve as 3CX releases updates, changes edition packaging or introduces new services. Buyers should confirm any function that is mission-critical—especially specific integrations, automation, recording rights, advanced analytics or AI-related capabilities—against the current edition list before placing an order.
Technical and Licensing Specifications
| Specification | Details | Buyer Note |
|---|---|---|
| Brand | 3CX | Business communications software platform |
| Edition | PRO | Includes advanced communication, queue, reporting and integration features |
| License Capacity | 16 simultaneous calls | Count both active internal and external calls |
| Maximum Extensions | Up to 80 under current published guidance | License policies can change; confirm before renewal or new purchase |
| Term | Annual subscription | Renewal planning is required to maintain the intended license state |
| Deployment Models | 3CX Hosted, self-hosted cloud or on-premise | Infrastructure responsibilities differ by deployment model |
| Endpoints | Web client, mobile apps and supported SIP phones | Confirm phone model support and provisioning method |
| Call Center Functions | Queues, dashboards, reporting, supervisor tools and related PRO capabilities | Exact function availability depends on current release and edition |
| CRM & Collaboration | Supported CRM, Microsoft 365, Google and reporting integrations | Check your specific platform and required workflow |
| Hosting | Not assumed to be included in this license-only product | Hosted service may be quoted separately where required |
| SIP Trunk | Separate service required | Choose a supported provider and sufficient channels |
| Support / Warranty | Based on selected support arrangement and vendor terms | Request written support and renewal scope with quotation |
When evaluating the specification table, separate license capacity from infrastructure capability. The annual license determines the permitted 3CX edition and simultaneous call size, while call quality and system responsiveness also depend on the hosting resources, internet connection, LAN design, firewall configuration, SIP trunk provider and endpoint setup. A well-sized license running on poorly prepared infrastructure can still produce a weak user experience. Conversely, a powerful server does not solve an under-sized concurrent call requirement.
Buyers replacing an older PBX should document extensions, direct numbers, hunt groups, call queues, office hours, voicemail boxes, recording rules, emergency routing and existing SIP phones before migration. This information makes it easier to verify which items can be reused and which require configuration changes, new licenses or compatible hardware.
Configuration and Buyer Guidance
The most reliable way to choose a 3CX subscription is to model your busiest communication period. Ask how many inbound calls, outbound calls and internal calls are likely to overlap. Consider reception, sales, support, management, branches and remote staff. Conference calls and internal conversations also consume simultaneous call capacity, so a business with modest external traffic can still reach the limit if many users speak internally at the same time.
Estimate real concurrent calls rather than average daily call volume.
Compare the planned user count with the current 16SC extension limit.
Choose between vendor hosting, private cloud or on-premise infrastructure.
List SIP trunks, numbers, IP phones, headsets, network switches, firewall and CRM.
Define queue KPIs, reports, recordings, supervisor functions and service-level goals.
Record the subscription date, owner account, renewal responsibility and upgrade path.
For a useful quotation, send FourTeck.com your current user count, estimated peak concurrent calls, number of locations, SIP trunk information, preferred deployment method, required CRM integration, existing desk phones and any need for queues, call recording, reporting, video meetings or supervisor monitoring. If you are renewing an existing key, also provide the current edition, simultaneous call size, expiry information and whether you are considering an upgrade or downgrade at renewal. This helps avoid quoting the wrong license or overlooking a dependency that could affect deployment.
Ideal Business Use Cases
Customer Service Teams
Use queues, callbacks, dashboards and reporting to distribute inbound calls and give supervisors clearer information about waiting callers and agent activity. The correct SC size should be checked against peak service periods.
Sales Departments
Connect business calling with supported CRM workflows so customer records and communication activity can be easier to manage. Sales teams can also use web and mobile clients when working away from their desks.
Professional Offices
Law firms, consultancies, real estate businesses, finance teams and other professional services can organize reception, departments, direct numbers, remote users and reporting in one centrally managed system.
Multi-Site Businesses
Branches can be connected through a unified communications approach, helping users operate with common extension logic, centralized administration and consistent business call handling across locations.
Hybrid and Remote Teams
Employees who travel or work remotely can use supported web and mobile clients, reducing dependence on a physical desk phone while maintaining access to business calling and collaboration tools.
Growing SMB Communication
Organizations moving beyond basic PBX features can use PRO as a step toward more structured queues, reporting, integrations and administration without immediately requiring the higher edition for every environment.
A key point is that industry alone does not determine suitability. Two companies with the same number of users can have very different call concurrency. A clinic with constant appointment calls, a busy property brokerage or a customer support desk may consume call capacity faster than a back-office professional firm. FourTeck.com therefore recommends sizing around real call behavior and not simply company headcount.
3CX Pro 16SC Call Capacity and Sizing
The defining number in this license is sixteen simultaneous calls. This is the maximum number of active calls permitted at one time for that license size, and the count includes both internal and external conversations. Buyers sometimes assume that sixteen channels mean sixteen employees can use the whole system, but the model is different. The system may have many more registered extensions, while only a portion of users are actively on calls during a typical moment. Current published 3CX guidance associates 16SC with up to 80 extensions.
Sizing should start with observed or estimated peak concurrency. If your existing PBX can report the maximum number of simultaneous calls, use that data. If not, examine the busiest departments and time periods. Reception may handle several incoming calls while sales staff make outbound calls, managers speak internally and a conference is active. Add a reasonable margin for growth rather than selecting a size that already sits at the limit during normal business peaks.
Call centers require extra care because many agents can be active at the same time. An organization with thirty employees does not automatically fit within a 16SC license if twenty of those employees are customer-service agents simultaneously handling calls. On the other hand, a company with sixty mostly office-based users may be comfortable if call concurrency rarely approaches sixteen. FourTeck.com can help buyers translate user roles and traffic patterns into a more sensible license discussion before procurement.
3CX Pro 16SC Contact Center, Reporting and CRM
PRO is designed for organizations that want more than extension-to-extension telephony. Advanced queue strategies can help distribute calls according to the way a service team is organized, while callback functions can improve the waiting experience for callers who do not want to remain on hold. Wallboards and supervisor dashboards provide a real-time view of queues and agent activity, allowing managers to see where attention may be needed during busy periods.
Reporting is equally important when management wants evidence rather than impressions. Scheduled reports, queue metrics and call analytics can help teams evaluate answered and missed calls, waiting behavior, talk patterns and service levels. 3CX also publishes that advanced reporting integrations such as synchronization for Grafana dashboards are available for PRO licenses at 16SC and above, making this particular size relevant to organizations that want to develop richer reporting workflows.
CRM integration can reduce friction for customer-facing teams. Supported platforms can provide contact pop-ups, call journaling and related workflow links so a user can recognize a customer and record communication more efficiently. The exact integration method and available features should be checked for the CRM your organization uses. Before purchase, provide the CRM name, version or cloud edition, desired automation and whether the integration needs call logging, click-to-call, contact lookup or other functions. This avoids assuming that every CRM behaves identically.
3CX Pro 16SC Deployment Flexibility and Administration
The annual software license can be planned around several deployment models. Businesses can consider 3CX-hosted service, self-hosting in a supported private cloud environment or an on-premise installation where the organization manages the underlying infrastructure. Each option changes who is responsible for server resources, backups, updates, network access, operating environment and recovery planning, so the decision should be based on IT capability and business policy rather than only initial cost.
A cloud-first company may value easier infrastructure scaling and reduced hardware at the office. A regulated or technically capable organization may prefer greater control through private-cloud or on-premise deployment. Branch operations may benefit from centralized administration while remote endpoints connect securely through supported 3CX methods. In every case, the LAN, firewall, internet connection and voice routing need to be prepared for reliable real-time traffic.
Administration should also be planned before go-live. Define who owns the 3CX account, who can create extensions, who manages call queues, who handles SIP trunk changes, who reviews recordings and reports, and who is responsible for renewal. Business continuity is easier when these responsibilities are documented. FourTeck.com can help buyers identify the technical and commercial information required for deployment, but the final design should always follow current 3CX documentation and the customer’s security, privacy and operational policies.
What Should You Know Before Choosing This License?
The questions below help technical and non-technical buyers determine whether this subscription matches their call volume, user count, business processes and deployment plan. They are especially useful when moving from an older PBX or comparing a smaller 3CX license with a more scalable option.
Is 16SC the same as licensing sixteen users?
No. The 16SC size refers to sixteen simultaneous active calls, not sixteen named users. The system can support more extensions, with current 3CX guidance listing up to 80 for this size. The right fit depends on how many calls overlap during busy periods, including internal conversations, not simply how many employees have an extension.
How can we estimate whether sixteen concurrent calls are enough?
Use historical PBX statistics if available, then check the busiest hour and the departments that call most often. Count inbound, outbound and internal calls that can overlap. Add margin for growth, seasonal peaks and new users. A service desk or sales floor normally needs a more conservative concurrency estimate than a back-office team with occasional calling.
What makes PRO different from a basic phone-system license?
PRO is intended for businesses that require professional queues, deeper reporting, supervisor visibility, CRM integrations and broader workflow tools. It is suitable when managers need to understand customer-call performance and when users need more than simple extension calling. Confirm the current edition comparison if a specific feature is mandatory because software packaging can change.
Can this license work with our existing SIP phones?
It may, provided the phone models are currently supported and can be provisioned using an approved 3CX method. Before purchase, prepare a list of existing phone brands, exact models and firmware where possible. Reusing supported phones can reduce replacement cost, while unsupported or very old endpoints may create provisioning, security or feature limitations.
Do we need to buy hosting together with the annual license?
Not necessarily. 3CX supports different deployment approaches, including 3CX-hosted, self-hosted cloud and on-premise options for suitable editions and environments. Hosting is a separate planning decision unless the commercial offer explicitly bundles it. Compare management responsibility, server cost, backup, resilience and internal IT capability before choosing where the PBX will run.
What should we check before migrating from another PBX?
Document all extensions, DIDs, SIP trunks, queues, IVRs, business hours, voicemail, call forwarding, recordings, emergency routes, remote users and integrations. Confirm number-porting responsibilities with your telecom provider. A detailed migration list helps avoid missing a receptionist route, legacy fax service, door phone, analog gateway or critical call-flow rule after cutover.
Can the system connect to CRM and reporting tools?
Yes, PRO supports multiple CRM and reporting integrations, but the exact functions vary by platform. 3CX currently highlights connections with systems such as Microsoft 365, HubSpot, Salesforce and reporting dashboards. Share the exact application and desired workflow with FourTeck.com so compatibility can be checked before the quote is finalized.
What happens if our business grows beyond 16SC?
A larger simultaneous-call tier can be considered as call traffic grows, subject to current 3CX commercial policies. Growth planning should also review hosting resources, extension limits, SIP trunk channels and network capacity. Do not wait until callers regularly hit a busy condition; monitor usage and plan the upgrade before peak traffic becomes a service problem.
What information gives us a more accurate FourTeck quotation?
Share whether this is a new license, renewal or upgrade; your current SC size; expected extension count; peak call estimate; deployment preference; SIP trunk provider; CRM; IP phone models; number of offices; support requirement and desired activation date. These details help separate license cost from hosting, hardware, implementation and any optional technical services.
Business Requirements to Match Before You Buy
For a growing office with many extensions
This size can fit organizations with more users than active calls, but extension count and peak concurrency must both stay within the current license boundaries. Teams expecting rapid hiring should model future call demand now rather than sizing only for today’s headcount.
For customer-facing departments
PRO is relevant when queues, wallboards, callback, supervisor monitoring and performance reports are part of daily operations. Define which teams need these functions and how many calls they handle during the busiest periods.
For businesses replacing legacy PBX hardware
Prepare a migration inventory before ordering. Existing numbers, SIP trunks, IP phones, analog devices, door systems and call flows may require separate review even when the core PBX license is suitable.
For organizations wanting CRM-connected calls
Confirm the exact CRM and the workflow you need. Contact lookup, call journaling, click-to-call and reporting requirements can differ, so integration should be validated before the purchase becomes dependent on an assumption.
For hybrid or multi-site communication
Remote users and branches can benefit from centralized call handling, but internet quality, firewall policy, device provisioning and administration responsibilities should be reviewed as part of the deployment, not after activation.
For procurement teams comparing annual options
Compare the complete yearly requirement: license edition, SC size, hosting, SIP trunk, support, endpoint changes, migration work and renewal responsibility. A lower license figure can still produce a higher total project cost if essential dependencies are omitted.
What Buyers Should Check Before Purchase
The annual license is only one part of the business communications project. Before requesting a quote, buyers should confirm the commercial state of the license and the technical environment in which it will operate. Start by identifying whether the requirement is for a brand-new key, renewal, edition change or simultaneous-call upgrade. Existing customers should record the current expiry date and license size because renewal timing can affect upgrade and downgrade choices under current vendor policies.
Capacity Fit
Confirm maximum concurrent calls, not just users. Review internal calls, customer queues, conferences and future growth. If your traffic regularly approaches sixteen simultaneous calls, discuss the next tier rather than planning with no headroom.
Compatibility Check
Validate SIP trunk provider, phone models, CRM platform, firewall policy, network design and any analog devices. Compatibility can change by software version and supported provisioning method.
Annual Renewal Planning
Assign ownership of renewal, account access and commercial approval. Keep key details documented so the organization is not dependent on one employee or an undocumented reseller relationship when the term approaches expiry.
Implementation Scope
Clarify whether the quote includes only the license or also hosting, installation, migration, call-flow configuration, phone provisioning, SIP trunk work, user training, remote access and post-deployment support.
Also consider policy requirements. Call recording can have privacy and compliance implications, while supervisor features such as monitoring, whisper and barge should be used under appropriate company rules and local requirements. If WhatsApp, SMS, Microsoft Teams, CRM or external reporting tools are important, confirm the current integration conditions and any third-party costs. For self-hosted or on-premise deployment, define backup, update and recovery responsibility. For 3CX-hosted service, confirm the separate hosting terms and service scope.
FourTeck.com can help organize these questions so the quotation reflects the full requirement. Sharing the deployment country, number of sites, extension count, expected call concurrency, required features, existing PBX, SIP provider and endpoint list creates a stronger basis for model selection than asking only for a 16SC price.
UAE Availability and Service Support
FourTeck.com supports 3CX license inquiries for businesses in Dubai and across the UAE with assistance for product selection, simultaneous-call sizing, annual renewal planning, quote preparation and deployment discussions. License availability, commercial pricing and promotional terms may vary based on the current 3CX program, whether the request is new or renewal business, selected edition, SC size and any hosting or support services added to the order.
For a new deployment, FourTeck can help buyers review the communication environment before quotation. Useful information includes user count, peak call activity, number of branches, SIP trunk requirement, preferred hosting model, existing IP phones, CRM application, call recording needs and any contact-center workflow. For an existing 3CX system, sharing the current edition, SC capacity and expiry details makes renewal or upgrade guidance more accurate.
Delivery for a software license is different from physical equipment supply, but supporting hardware may still be needed. IP phones, headsets, network switches, firewalls, SBC devices or gateways can be discussed where they form part of the project. Warranty guidance applies to any separately supplied hardware based on the selected manufacturer and commercial terms. Use the contact page to request the current offer rather than relying on an old online price, since software subscription pricing can change.
Business Coverage Across the UAE
Organizations in Dubai, Abu Dhabi, Sharjah and Ajman can contact FourTeck.com for 3CX licensing guidance, quotation support and communication-system planning. The same buying questions apply whether the deployment is a single office, a customer-service department, a professional practice, a school administration team, a clinic, a warehouse operation or a multi-branch business: how many users need extensions, how many calls overlap at peak time, what applications need integration and who will administer the system after go-live.
For multi-location projects, buyers should also identify whether each site uses its own internet connection and SIP service, how inter-branch calling should work, whether local numbers must be retained, and how remote users connect. FourTeck can help prepare the licensing and supporting-product discussion so different locations are treated as one communications design rather than disconnected purchases.
GCC and Africa Regional Availability
FourTeck.com also supports business technology inquiries across selected GCC and Africa markets. Organizations in Saudi Arabia, Qatar, Oman, Kuwait and Bahrain can discuss 3CX licensing, renewal, deployment planning and related IP telephony requirements through the appropriate regional inquiry channel. African customers, including buyers in Kenya and Uganda, can also use FourTeck regional platforms for communications technology sourcing and support discussions.
Commercial terms, tax treatment, license eligibility, local telecom requirements, support scope and delivery options can vary by country. A regional quote should therefore be prepared for the actual deployment country rather than copying a UAE offer. For cross-border organizations, provide a list of countries, branches, users, SIP providers and administration requirements so the communication architecture can be reviewed as a multi-site project.
Related FourTeck Communication Solutions
A complete 3CX project often includes more than the annual subscription. Buyers may need compatible desk phones, SIP trunk planning, call-center tools or related PBX services. The following FourTeck pages can help procurement and IT teams continue the planning process without treating the license as an isolated purchase.
3CX Dubai Product Reference
Useful for buyers reviewing the broader 3CX communication-system offering and local project discussion.
Yealink SIP-T74W
A professional SIP desk phone option for executives, reception and business users in a supported PBX deployment.
Auto Dialer for Call Center
Relevant when a project also needs structured outbound calling workflows and campaign-oriented communication tools.
DNCR and IPBX Setup Guidance
Useful for UAE businesses reviewing compliant outbound calling workflows around IP PBX environments.
When comparing alternatives, a smaller 3CX PRO size may suit organizations with lower call concurrency, while larger SC tiers are appropriate where more active calls overlap. A higher edition may also be required when the organization needs features that are not included in PRO. FourTeck can help compare the commercial and technical differences based on the actual requirement rather than automatically pushing the largest option.
Why Business Buyers Choose FourTeck
Software licensing can look simple until the deployment begins. A quote that contains only a product name may not explain whether the SC capacity is correct, whether hosting is included, whether existing phones are supported, whether SIP trunk channels are sufficient or whether the CRM integration will work as expected. FourTeck.com approaches the request as a business communications requirement so technical and procurement teams can discuss the complete scope before committing to the purchase.
License procurement can be coordinated with IP phones, network hardware and other project components where required.
Call concurrency, extension count, hosting and integrations can be reviewed before selecting the final annual license.
Procurement teams can receive a clearer quotation conversation by separating the license, implementation, hosting and hardware scope.
Existing extensions, numbers, call flows and endpoints can be documented before replacing or upgrading an older PBX.
Existing customers can discuss renewal timing, edition changes and SC growth based on the current licensing program.
FourTeck platforms support technology inquiries for UAE buyers and selected regional markets.
The objective is to reduce avoidable mistakes: under-sizing simultaneous call capacity, buying unsupported phones, overlooking hosting costs, assuming an integration is included, missing a renewal deadline or discovering after purchase that the network is not prepared for reliable VoIP traffic. Clear pre-sales information helps the technical team and finance approver understand the same scope.
Frequently Asked Questions
What does 16SC mean in this 3CX license?
16SC means the license supports up to sixteen simultaneous active calls. The count includes internal and external calls. It does not mean only sixteen users can have extensions. Current 3CX sizing guidance associates the 16SC level with up to 80 extensions, but actual suitability depends on peak call traffic.
Is this an annual subscription?
Yes. This product is for an annual 3CX PRO subscription at the 16SC size. Renewal should be planned before the term ends, and existing customers should verify the current key, edition and expiry information when requesting a renewal quotation.
Can FourTeck help us decide whether 16SC is enough?
Yes. Share your user count, busiest call period, inbound and outbound traffic, internal calling pattern, queue requirements and growth plan. FourTeck.com can help structure the sizing discussion so you can compare 16SC with smaller or larger options based on real concurrency.
Does PRO include call queues and reporting?
PRO includes advanced call handling and reporting capabilities, including queues, dashboards, scheduled reports and related contact-center tools under the current feature set. If a specific report, integration or supervisor function is essential, confirm it against the current vendor edition comparison before purchase.
Can we use 3CX PRO with our CRM?
PRO supports multiple CRM integrations, but support and workflow details vary by CRM. Provide the exact platform and required functions such as contact lookup, call journaling, click-to-call or reporting so compatibility can be reviewed during the quotation process.
Is 3CX hosting included with this license?
Hosting is not assumed to be included in this license-only product. 3CX supports hosted, self-hosted and on-premise deployment models, and hosting can be quoted separately when required. Confirm the deployment method before ordering so infrastructure cost and responsibility are clear.
Can we reuse existing IP phones?
Possibly. Reuse depends on whether the exact phone models are currently supported by 3CX and whether the intended provisioning method is suitable. Send FourTeck.com your phone inventory so supported endpoints, firmware expectations and any replacement needs can be reviewed.
Is the license available for businesses in Dubai and the UAE?
FourTeck.com supports UAE inquiries for new licensing, renewals and related communication projects. Commercial availability and pricing can vary with current 3CX terms, license status and order type, so request a current quotation for your requirement.
What should we send when requesting a quote?
Send the number of users, expected simultaneous calls, whether the request is new or renewal, current license details if applicable, hosting preference, SIP trunk provider, CRM, phone models, office locations and support requirement. This helps FourTeck prepare a more accurate commercial discussion.
Need Help Sizing Your 3CX Annual License?
Share your user count, peak call requirement, current license status, hosting preference and integration needs. FourTeck.com can help you review the correct SC size, prepare a quotation and plan the supporting communication environment for your business.
